Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Account information (name, email address, phone number)
• Communication content and metadata
• Usage data and analytics
• Device information and technical data

2. How We Use Your Information

We do not sell your personal data to third parties. We only collect and use your information for legitimate business purposes within our application, including:

• Providing and improving our services
• Facilitating communication features
• Personalizing your experience
• Providing customer support
• Ensuring security and preventing fraud
• Complying with legal obligations

3. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

• With your explicit consent
• With service providers who help us operate our platform
• To comply with legal requirements or respond to legal requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Export your data in a portable format
• Opt out of certain communications
• Restrict or object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at support@ringswitchboard.com.